Tenants

At Urban Base you’ll be greeted with a warm voice ready to listen to your requirements and will be offered the best solution to your individual needs.

Our website displays all available properties for you to browse. You’ll find numerous photographs and detailed descriptions, allowing you to make an informed choice prior to contacting us. Should you have any questions or queries, please do not hesitate to ring for a brief chat.

If you cannot find a current property that meets your requirements or wish to be informed of new properties that match your search criteria, you can register with us. Once registered we can send you email updates of new properties matching your personalised search criteria.

We aim to offer the most personalised, high-quality service we can, including::

Flexible viewings to suit you - we can offer evening and out of hours viewings if necessary. Please Telephone 0845 643 1186 to arrange an evening or out of hours viewing.

We appreciate that finding and securing the perfect property can be a stressful experience and our aim is to make the process as easy as possible. By listening to your needs we can identify any problem areas and ask the right questions that will help you make the right choice before you sign the tenancy agreement.

For further information about moving house and to research the area you’re thinking of moving to please refer to the following links:

      - Up My Street

 

      - I am moving

 

      - Finding a property

Consider the following questions:

      - Where do I want to live? (city-centre, close to work, near transportation)

      - What sort of property am I looking for? (house, flat, number of beds, etc)

      - What would I like to spend?

      - When do I want to move?

Securing your new home

Typically a property is secured by paying a holding deposit, which will be deducted from our administration fee upon successful completion of your application. Please understand that a great deal of work goes into arranging a new tenancy and the administration fee helps to pay for all necessary paperwork, searches and reference checks.

Referencing

A tenant will need to supply references from an employer and current (or previous) landlord. Where necessary, we will also require contact details for a guarantor. We will ask you to undergo a credit check to establish whether you are able to pay the monthly rent to your new landlord. Upon successful completion of these checks we will advise a moving in date to suit you and the landlord.

Before moving in

You will need to provide us with:

      - Your first months rent

      - Balance of administration fee

      - Security deposit – typically 1 month’s rent. If we manage the property the deposit will         be held in a secure client deposit account throughout the tenancy term. This is held
        to cover damages, breakages and other liabilities under the terms of your
        agreement.

Rent, utilities, council tax and other charges

Rents are quoted in prices per calendar month and payable in advance by standing order. The tenant is also responsible for all utility bills and council tax. A new tenant will need to contact the necessary utility suppliers to place the accounts into their own name(s). Unless specified within the contract the tenant will be responsible for paying any charges incurred during their tenancy; this includes water, gas, electricity, telephone, cable or satellite television (where applicable), council tax and television license.

Inventory

An inventory will be provided at the beginning of the term of tenancy and the tenant will need to check the condition and presence of items with the landlord or managing agent. If items are missing or damaged at the end of the term, then replacement costs may be deducted from your security deposit.